IFS - HC - Digital Transformation Associate

PricewaterhouseCoopers

Amman, Jordan

Posted
Ref: HP639-1049

Job description / Role

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Associate

Job Description & Summary
A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You'll help our local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

Our Human Resources Information Systems team provides human resource technology support to PwC. As part of the team, you'll help design, implement, and operate Human Resources technology application that help us develop insights and strategies for our people and to drive business results.

Responsibilities
As an Associate, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. You will be the
d edicated support point of contact for all Human Capital Digital Applications and Systems. Specific responsibilities include but are not limited to:

Customer

- Act as a reference for enquiries related to HR Digital Systems
- Work towards being a high quality internal HR service provider and to ensure that all HR business support requirements on the ground

Process

- Support the HR digital projects and systems implementation and integration
- Support the HC digital customer support services
- Handle systems and support tickets for HC systems
- Handle mass data uploads requests on Workday

Learning & Growth

- Support improvements in the HC technology, specifically the increased delivery of automated services. Look for areas of continuous improvement across the HC technology function
- Promote collaboration, trust and improvement between team members and across the People Team
- Demonstrate a culture of continuous learning within the HC team
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Requirements

Education

- Bachelor's Degree in Management of Information Systems, Computer Science or equivalent

Language

- Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience

- 1 - 2 years of relevant experience in an HR or IT functions

Specific Experience

- Advanced skills with Excel and ability to do complex work
- Experience with applications implementations and complex IT environment systems
- Ability to lead by example and support other teams to deliver assignments on time, quality and with value
- Understanding of the HC related systems

Knowledge and Skills

- Solutions integration experience
- Problem identification and solving
- Applications support, issues coordination, handling and reporting
- Experience with HRMS & ERP solutions is preferred

About the Company

PwC firms help organizations and individuals to create the value they're looking for.

We're a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets - UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm.