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Internship - Customer Service

Fetchr

Amman, Jordan

Ref: RP392-80

Job description / Role

- Looking for Interns to be a part of a Customer Experience Team to handle our clients & customers
- Attracts potential customers by answering product and service questions;
- Suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.

Requirements

- Must be available immediately
- Speak Arabic & English
- Should be customer centric
- Between the age of 21-40 years
- Must have experience using Excel
- Patience.
- Attentiveness
- Clear communication skills
- Knowledge of the Product
- Ability to use positive language
- Time management skills
- Ability to 'read' customers.

About the Company

Fetchr is a tech company revolutionizing the world of delivery across emerging markets where there are no physical addresses. In fact, half the world's population has no physical address. Fetchr has the technical solution by eliminating the need for a physical address and deliver to wherever you are. Our patented solution has changed the traditional method of delivery.

Fetchr is the first Middle Eastern company ever to be backed by the most successful venture capitalists from Silicon Valley. Sending and receiving packages has never been this seamless. Established in the UAE in 2012, we've grown to over 3000 employees spread across seven countries and growing rapidly.

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