MS Dynamics CRM365 Consultant

PricewaterhouseCoopers

Amman, Jordan

Ref: HP639-1577

Job description / Role

Employment: Full Time

Line of Service
Advisory

Specialism
Technology Strategy

Management Level
Associate

Job Description & Summary
As our MS Dynamics CRM Consultant, you are required to demonstrate extensive abilities and/or a proven record of success in leading efforts to understand, assess, consult, design, implement and train on Microsoft Dynamics CRM applications-based solutions.

- Interacting with prospects and clients to understand CRM requirements across Sales, Services, Marketing and Support;
- Successfully demonstrating Microsoft Dynamics CRM solution capabilities to the client and provide them with examples to ascertain business requirements
- Advising on complex MS Dynamics CRM business cases and propose solutions based on Microsoft Dynamics CRM, 3rd parties and customizations;
- Creating fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are complete and comprehensive using fit and gap analysis templates for CRM;
- Leading and delivering through the lifecycle of a Dynamics CRM Solution Implementation through the Assessing, Designing, Developing, Deploying and Operationalizing stages;
- Proving industry leading practices and guidance through each of the stages to optimize cost and delivering a highly efficient and performing solution;
- Supporting in-solution design with industry leading practices to address client interface and performance requirements and design for integration with external systems and business processes through adapters, accelerators and 3rd party tools;
- Identifying creative workarounds to meet requirements with or without the development of custom code;
- Customizing and implementing Microsoft Dynamics CRM, migrating data from external systems, conducting and supporting solution testing, assisting with functional, system and user acceptance testing, and conducting and supporting user and administrator training;
- Assisting sales and presales teams to prepare proposals, participate in client presentations and support business development and the sale of professional services if/when necessary.

Requirements

Certifications:
- Certification in Dynamics CRM, Dynamics 365 Sales, Marketing, Dynamics CRM (D365/2013/2011

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month