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Recruitment Coordinator (6 Months Contract)

PricewaterhouseCoopers

Amman, Jordan

Ref: HP639-2501

Job description / Role

Employment: Full Time

Line of Service
Internal Firm Services

Specialism
IFS - Human Capital (HC)

Management Level
Associate

Job Description & Summary
It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You'll focus on engaging the most qualified candidates by building relationships with job seekers, while understanding the dynamic hiring needs of each business unit within Internal Firm Services (IFS). Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.

Responsibilities:

As a Recruitment Associate, you will be working closely with the manager and senior associates on the IFS recruitment team to support key business units with their resourcing and recruitment administrative needs. This involves data management, job requisition opening, initial screening of candidates, offer management, candidate and subcontractor hiring and keeping our ATS upto date.

The ideal candidate will be thorough and accurate when completing tasks, consistently delivering the highest quality of work. In high pressure situations, achieving 'quick wins' and meeting short deadlines will be required.

Recruitment Process:

- Recruitment coordination for high volume roles; understanding the needs of the business and managing multiple deadlines when it comes to requisition management, updating key data on time, utilizing multiple tools available to organize and streamline recruitment operations for the team (Google sheets, Excel, PowerBI, Workday etc.)
- Conducting introductory calls and HR interviews with shortlisted candidates and preparing summaries to be shared with the recruiting manager
- Developing and promoting the PwC people value proposition within recruitment.
- Ensuring candidate information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system
- Strategic Projects: working closely with the regional recruiting team to work on initiatives related to new processes, stakeholder management, team upskilling etc.
- Project assignment is usually decided by the team lead, based on recruiter bandwidth and competency, however ideas are always welcome!

Overall Experience:

Data management:

- Updating requisitions and candidate information on team trackers and the internal applicant tracking system ensuring they are fit for daily stakeholder updates

Financial:

- Ensures cost efficient options are explored by maximizing utilization of tools and automation available to us and hence saving man-hours

Customer: 

- Delivers high quality data and reporting of recruitment progression to key stakeholders and supports the recruitment team with efficient ways of managing recruitment administrative tasks

Internal process:

- Develops and promotes the PwC people value proposition within recruitment.
- Conduct initial Interview and test candidates using the standard competency based recruitment model and employing psychometric testing within selection.
- Manages the end to end recruitment operations process in line with Global PwC standards and metrics.
- Collects data for recruitment reporting needs in a timely manner

Learning and Growth 

- Supports improvements in the HR Operating model, specifically the increased delivery of standardised services.
- Looks for areas of continuous improvement across the Recruitment & Global Mobility function 
- Promotes collaboration, trust and improvement between team members and across the People Team Works on specific projects related to HR initiatives as assigned

Customer Service Focus:

- Naturally driven to deliver great customer service, sees through the lens of customers and tries to meet their needs.
- Strong customer service orientation with ability to use patience and diplomacy to handle issues

Organiser:

- Takes a structured approach to managing their workload, able to manage an active task load, prioritises effectively with the ability to multitask.

Conscientious:

- Understands the need to follow process and policy, thorough, works to high standards, good attention to detail

Communication Skills:

- Excellent ability to listen to and explain to others, very strong English language skills

Data Analytics:

- Updating and maintaining large files of candidate information while maintaining the highest form of confidentiality

Creative Thinking:

- Always using a creative lense and recommending strategic changes in and outside of the team.
- Learning internal processes and using technical capabilities with global best practices to fill in gaps or bring about change

Requirements

Requirements:

- 2+ years of recruitment or recruitment coordination experience is essential
- Knowledge of HR best practices and processes
-  Professional Services and / or Big 4 expertise and knowledge is essential 
- Experience sourcing candidates with professional services experience, internationally as well as across the Middle East is essential
- Previous HR generalist experience with understanding of the employee lifecycle, including recruitment and onboarding would be preferable
- Knowledge of labor laws is preferred
- Experience and proficiency in recruitment technology is essential 
- Excellent interpersonal and communication skills 
- Strong customer service orientation with ability to use patience and diplomacy to handle issues
- Bachelor's Degree in Human Resources or Business Administration
- Fluency in spoken and written English, Arabic is an advantage

About the Company

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer.

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