Recruitment Operations Lead

Job description / Role

Our leaders across the globe look to us to consistently provide the most promising talent to our business. Join EY’s Recruitment Services team you’ll be right at the heart of this action, directly engaging with our most senior executives as well as external influencers and candidates from a diverse array of backgrounds.

The Opportunity

Working as a valued senior member of the MENA Experience Hired recruitment team, you have the opportunity to deliver a best in class candidate experience and identify talent in the market directly. We’re looking for someone like you who has the autonomy to become a key business partner to your stakeholders, responsible for supporting the Recruiting Leader in managing the operational aspects of recruiting.

Your Key Responsibilities

As a Recruitment Operations Lead, you will be Responsible for reporting, monitoring key metrics, holding recruiters accountable for their metrics and managing compliance with global processes and systems. Build and maintain relationships with external vendors. Work with our global team to share information and develop leading practice approaches.
•Support Recruiting Leader in gathering recruitment requirements and forecasts
•Understand market conditions
•Understand business growth targets to support Region Recruiting Leader in developing the recruitment strategy
•Support Recruiting Leader in determining recruitment team budget and spend
•Manage budget, spend and ROI for recruitment marketing/ brand/communications
•Manage KPI measurements and targets for delivery; review progress against key metrics
•Manage and deliver all management information (both quantitative and qualitative) that is required for effective operational and strategic decision making
•Accountable for meeting all reporting requirements
•Communicate with and provide timely updates to key stakeholders within the business on a regular basis
•Manage all external vendor and 3rd party supplier agreements, to include working with procurement on commercial reviews
•Manage commercial relationships with local suppliers/vendors
•Receive feedback from the business on recruitment service quality (coordinating with HR Enablement Leader as appropriate) and identify areas of improvement
•Manage headcount planning for the recruiting function across the region, proactively assessing changes in recruitment need over the year; manage team size, work allocations, portfolio allocation
•Work with the Recruiting Leader to understand the capability within the recruiting team and manage ongoing training and development
•Support the Recruiting Leader in performance management and hold the team accountable to individual and team metrics
•Support the Recruiting Leader in deploying assessment training for interviewers and assessors
•Execute continuous improvement and change management projects relating to recruiting, as and when required
•Ensure compliance and alignment to global processes and systems

Skills and Attributes for Success

•Prioritization in a fast-paced, fluid environment
•Ability to work with multiple stakeholders across the organisation at all levels
•Ability to meet demanding time frames
•Good communication skills and ability to work effectively across borders and remotely
•Good networking and relationship development skills
•Project and change management skills
•Strong analytical skills
•Strong operational and commercial focus with good knowledge of KPIs and metrics
•Maintain a strong understanding of key business and financial drivers that determine EY’s success
•Proficient in MS office suite, proficiency with various data-base and applicant tracking systems, CRM, etc.

Requirements

To qualify for the role you must have:

•10 + years’ experience working in a senior recruitment role or a business partner role
•Ability to implement recruitment strategy once it is operationalized; able to identify the recruitment implications of certain elements of the strategy
•Able to implement recruitment strategy once it is operationalized; able to identify the recruitment implications of certain elements of the strategy
•Prior experience of working in an operations role preferred

Ideally, you’ll also have:

•Time and project management skills – able to plan and manage time effectively and flex up and down to deal with key priorities
•Relationship building skills - with the ability to challenge senior management where necessary, always acting with integrity and enthusiasm

What we look for:

You will be an experienced Recruitment Advisor with a passion for direct sourcing and desire to provide an exceptional candidate experience. You will also work closely with Partners and Directors across the business so the ability to build strong and effective relationships, delivering at times difficult messages, will also be key.

What working at EY offers:

We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to the business. We also offer:
•Support and coaching from some of the most engaging colleagues around
•Opportunities to develop new skills and progress your career
•The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please apply online.

Build your legacy with us.

Apply now.

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region