Job closed
Ref: NP151-94
Job description / Role
• Service walk-in Customers in the office
• Handle calls from passengers and travel agents
• Handle reservations and ticketing
• Promote ancillary products
• Handle visas
• Handle group bookings
• Customer service
• Modifications of bookings
• Increase Sales in shop
• Manage a team of reservations agent
• Achieving agreed objectives.
• Manage Manpower performance
• Time Management and manage quality of work
• Customer and Personal Service
Requirements
• Bachelor degree in Marketing , Sales or Business administration
• 3-6 years’ experience - Airline experience is preferred
• Excellent communication skills in written and spoken English
• Other languages is an advantage.
• Arabic Language is a must
About the Company
Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa's first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.