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Senior Manager / Director, Shared Services Advisory

Ernst & Young

Amman, Jordan

Ref: NP946-1674

Job description / Role

Employment: Full Time

In Financial Accounting Advisory Services (FAAS) within Assurance, we assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function. You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching.

That is how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities.

Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity

Having the largest geographical footprint in the MENA region, EY is perfectly placed to help the multitude of government entities and businesses change their business models and support their evolving needs in the areas of finance and accounting. We're looking for ambitious people to help drive and support this change while learning about the intricacies of dealing with diverse clients in a challenging yet rewarding environment.

Your key responsibilities

- As a Senior Manager / Director you'll be responsible for leading and managing multiple pursuits and engagements focusing on design and implementation of the shared services function with emphasis on finance process across sectors and industries.
- To this end you'll ensure that the FAAS engagement team understands the client's needs and expectations and that the work product is client-focused, clear, accurate and well-presented; ensure work is delivered timely and in compliance with regulatory requirements and monitor the FAAS engagement team's performance against the budget, and alter if necessary.

In addition identifying and communicating relevant trends, developments and key performance drivers relevant to the client will be essential as well consulting with appropriate resources on complex accounting issues and participating in sales of new FAAS work.

Requirements

Skills and attributes for success

- Pro- activity, accountability and results- driven people will flourish in this environment.
- Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills.
- This will have a huge impact on those around you and help promote a positive work ethic.

To qualify for the role you must have

- Technical, hands-on experience in design and implementation of shared services including Process Assessment, Business case development, transition planning, people & organization management, processes, location analysis, talent assessment and technology automation
- Demonstrated work experience in transition & change management in the finance function, with an ability to design and implement operating model of shared services construct.
- Strong understanding of multifunction, next generation shared services centre and experienced in evolving conventional SSC to Global Business Service set up
- Strong management skills to lead teams, delegate appropriately, mentor, review performance and counsel employees
- Ability and comfort level in researching client inquires and emerging issues, including regulations, industry practices and new technologies
- Flexibility and willingness to travel on short notice, as necessary
- Exposure to Lean Six Sigma and Digital Technologies
- Hands on understanding and experience of technology and automation tools being used in SSC including CRM, Process Automation, Case Manager, Service monitoring, ticketing, escalation management etc.

Ideally you'll also have

- Experience in the Middle East & North Africa region with a Consulting background

What we look for

We are interested in entrepreneurs who have the confidence to develop and promote a brand new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.

What we offer

We offer a competitive compensation package where you'll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

EY Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region

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