Senior Manager - Ethics & Compliance

Job description / Role

About the company

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the team

The Ethics & Compliance Team at Careem plays a pivotal role in protecting the integrity of our brand and ensuring we consistently meet the highest standards of ethical conduct and regulatory compliance. We work in close partnership with leadership to foster a culture of integrity, transparency, and accountability, embedding compliance best practices seamlessly across all aspects of Careem's operations.

About the role

As a Manager, Ethics & Compliance, you will be responsible for leading compliance initiatives across Careem's key markets, ensuring adherence to legal and regulatory requirements. You will manage risk assessments, policy implementation, investigations, and training programs while working with senior stakeholders to drive a strong compliance culture.

What you'll do

• Develop and maintain Careem's regulatory compliance framework, ensuring alignment with applicable local laws and international regulatory standards.
• Lead internal investigations into ethical concerns, regulatory breaches, and policy violations, ensuring fair, thorough, and timely resolution.
• Review, assess, and manage Conflicts of Interest disclosures, implementing appropriate mitigation measures in line with Careem's ethical standards.
• Design and deliver engaging compliance training programmes across verticals to build awareness and ensure consistent policy adherence.
• Serve as a trusted advisor to senior leadership on emerging compliance risks, regulatory developments, and industry best practices.
• Conduct Third-Party Due Diligence and ongoing assessments on Careem's Compliance Management System (CCMS).
• Prepare comprehensive compliance reports, dashboards, and strategic recommendations for executive leadership and governance committees.

What you'll need

• Fluency in both English and Arabic is essential. Excellent communication and presentation skills.
• Bachelor's degree in Law, Business, or a related discipline; professional certifications such as CCEP, CFE, or equivalent are highly desirable.
• 5-7 years of relevant experience in compliance, risk management, or legal roles, ideally with exposure across the MENA region.
• Demonstrated experience in designing and managing regulatory compliance programmes.
• In-depth knowledge of anti-bribery regulations, data protection laws, corporate governance standards, and ethics frameworks.
• Proven track record of leading compliance initiatives within a multinational corporation or high-growth organisation.
• Exceptional leadership, communication, and stakeholder engagement skills.
• Sharp analytical acumen, with the ability to assess complex risk landscapes and deliver strategic, actionable solutions.

What we'll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

• Work and learn from great minds by joining a community of inspiring colleagues.
• Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
• Explore new opportunities to learn and grow every day.
• Work 4 days a week in office and 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
• Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.