Tax Support Team Consultant

Job description / Role

As a Tax Support Team Consultant, you'll be a key member of our newly established Tax Engagement Support (TES) team based in Jordan. The TES team will support a wide range of activities for the Tax service line, making this a great place to gain exposure to new skills and progress your career.

The opportunity

You will work within a team supporting and leading core activities related to our client-serving professionals (partners/principals, executive directors, senior managers, and managers) engagement management activities within the client service lifecycle. Delivery at the highest standards, identifying opportunities to improve processes and making a positive impact on the client experience all whilst maintaining the applicable professional standards.

The consultant will be responsible for core activities within the support team, reporting productivity and coaching and mentoring the team associates.

Skills and attributes for success

- Process and complete large volumes of activities related to client service lifecycle (e.g., opportunity and engagement creation, billing, and collections)
- Identify any obvious process deficiencies/issues and proactively collaborate with relevant team members to resolve any issues that arise
- Working independently and as part of a team to ensure a consistent and timely activity output
- Communicate status updates as needed to continuously advance service delivery
- Gain a strong knowledge of the service line and the engagement, EY's structure, key personnel and EY's policies/procedures
- Assist and complete adhoc requests with minimal disruption to your work

Requirements

To qualify for the role, you must have

- Excellent oral and written communication skills (Arabic & English)
- Exceptional attention to detail
- Excellent listening, interpersonal and presentation skills
- The ability to address all relevant information/data and develop practical approaches to answering problems
- A creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve favorable results
- A proven ability to work independently with minimum supervision, and collaboratively with virtual teams
- An ability to effectively manage and prioritize multiple tasks, including multi-location coordination
- The capability to meet tight deadlines, performing fine-quality work and diligent follow-up
- The ability to summarize and conclude activities, applying appropriate documentation standards and lessons learned
- Support and deliver training to other team members as and when requested by your team leader
- You will support the team leader in the development and implementation of technology, systems and new tasks
- The capacity to protect confidential and proprietary information

Ideally, you'll also have

- A background in a direct client service role
- Proficient in Microsoft office
- A bachelor's degree
- Experience in

What we look for

We're most interested in people with big ideas who aren't afraid to voice them. You'll need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If you're ready to make a real contribution to our goal of building a better working world, this role is for you.

What we offer

We offer a competitive compensation package where you'll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region