Tax Support Team Consultant - Tax Team Support

Job description / Role

As a Tax Support Team Consultant, you'll be a key member of our newly established Tax Engagement Support (TES) team based in Jordan. The TES team will support a wide range of activities for the Tax service line, making this a great place to gain exposure to new skills and progress your career.

The opportunity

As the Team Leader (TL) of the Tax Engagement Support team, you will look to drive the overall effectiveness and efficiency of the support team in delivering its services to the business. You will engage with multiple key stakeholders across the different functions to form a holistic view.

Ensuring the delivery of services at the highest standards, pursuing opportunities to improve processes, and developing the team for continued success.

Your key responsibilities

- The TESTL provides leads a team focused on database and engagement support to the business operations, ensuring quality service and output is consistently provided.
- You will act as the central point of contact for database & engagement support; collaborating closely with Tax Quality (TQ), Market Finance Team (MFT), Mercury Business Advisors (MBA) and will report to MENA Tax Operations.
- You will oversee and manage a team of associates/senior associates, promoting a collaborative teaming environment and ensuring efficient support to the business is provided at all times

Requirements

Skills and attributes for success

- Manage stakeholder expectations, delivery plans and communications, and provide status updates as needed to continuously advance service delivery
- Ability to interact well with people at all levels within the firm and demonstrate proven ability to build strong relationships
- Highly numerate with strong analytical and commercial skills. High degree of accuracy and attention to detail
- Gain a strong knowledge of the service line and the engagement, EY's structure, key personnel and EY's policies/procedures
- Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval and other regulatory requirements

To qualify for the role, you must have

- Approximately five (5) years' experience in a client driven professional environment
- Experience leading a team in delivery high volumes of tasks/activities within standard turnaround times
- Time and project management skills - able to plan and manage time effectively and flexibly to deal with key priorities
- A Bachelor's Degree
- Advanced MS Office knowledge with a particular interest in producing high level data using MS Excel
- Able to work with minimal guidance, operating across multiple projects and priorities.

Ideally, you'll also have

- A Good understanding of a professional services business, ideally having worked in this environment already
- Knowledge of how to obtain data from numerous systems, combined with the ability to analyse the data efficiently and effectively.
- Experience reporting on metrics in large volume activity teams i.e. TAT, SLA, QC

What we look for

We're interested in motivated professionals with an in-depth understanding of, and willingness to become proficient in, our standard tools and practices. You'll need to be genuinely interested in making a difference, and ready to think creatively, challenge the status quo and speak up to make it happen. If you're looking for a place to lead and take initiative along with the support of some of the most knowledgeable colleagues in the business, this role is for you

What we offer

We offer a competitive compensation package where you'll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region