TLS - Tax Technology - Senior Associate


Amman, Jordan

Ref: HP639-3719

Job description / Role

Employment: Full Time

Line of Service

Not Applicable

General Tax Consulting

Management Level

Job Description & Summary
PwC Global Overview

At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We're a network of firms in 157 countries with more than 208,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.

PwC Middle East Overview

Established in the region for over 40 years, PwC Middle East employs over 4,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.

Job Description Summary

A career within our Tax & Legal Digital Asset team (Tax Technology), will provide you with the opportunity to work directly with senior Information Technology professionals within PwC, as well as with our clients, in order to provide specialised assistance to troubleshoot and resolve issues surrounding the technical application aspects of our tax technology solutions.

Our team is responsible for acting as the direct liaison with information technology professionals at PwC and our clients by providing specialised assistance to troubleshoot and resolve issues with our tax technology solutions. You'll focus on utilising proprietary web applications and managing technology support.

A career within the tax technology team, will provide the opportunity to support our engagement teams and clients operationally by providing advice on accounting, financial reporting, and strategic business issues. You will help ensure a complete and relevant exchange of information with the engagement teams and clients, provide experts advice on a variety of digital topics and support engagement teams in resolving complex issues. You'll develop strong relationships with our engagement teams and enhance our ability to meet greater investor expectations with the challenges of an increasingly complex business environment. As a part of our team, you'll help assist engagement teams in the areas of learning and development, reporting, technology, innovation, quality and compliance.

Job Description

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a regional team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- Hands-on development experience in one or more of the following technologies UiPath, Alteryx, Power BI, App Script, low code applications and ability to quickly upskill on new tools (mandatory)

- ETL experience (mandatory)

- Tax technology onboarding experience (mandatory)

- RPA experience (mandatory)

- Understanding of protocols/technologies like APIs, Microservices, HTTP/HTTPS, SSL/TLS, LDAP, ODBC, SQL, HTML

- Understanding of Cloud Infrastructure platforms like Azure, AWS or GCP.

- Strong acumen in identifying automation opportunities in the tax life cycle and using the right digital tools to develop digital solutions to address those

- Keep abreast of the latest digital tools and technologies used by PwC, both locally and globally.

- Understanding of tax processes and service areas in the Middle East, and preferably globally.

- Strong communication and presentation skills.

- Manage multiple projects on tight timelines involving firm's technology tools.

- Gain a clear understanding of the firm's risk, quality and governance guidelines. Evaluate all digital projects against these guidelines and help in keeping an overall governance in such matters across the firm.

- Develop new skills outside of your comfort zone.


- Act to resolve issues which prevent the team working effectively.

- Analyse complex ideas or proposals and build a range of meaningful recommendations.

- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

- Use data and insights to inform conclusions and support decision-making.

- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

- Simplify complex messages, highlighting and summarising key points.

- Uphold the firm's code of ethics and business conduct.

Travel Requirements
Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

About the Company

At PwC Middle East, we've set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We're a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We're striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we're proud of the strength that comes from all our different backgrounds and experiences and we value everyone's uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you're looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you're a future PwCer.

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