Training and Development Specialist

Azadea Group

Jordan

Posted
Ref: KP561-826

Job description / Role

• Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines
• Foster brand awareness and customer service among staff through targeted training sessions and development programs
• Administer employees performance and development programs in coordination with the Employee
• Conduct shop and back-office orientation programs as well as Group Orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture
• Monitor and record training activities and programs’ effectiveness for training delivered in own area
• Research and coordinate with external training providers when needed in order to outsource training programs
• Keep track of training costs and participate in the preparation of reports in order to justify expenditures

Requirements

• Bachelor’s Degree in Human Resources, Psychology, or Business Administration
• 2-4 years of experience in a similar field; Retail training experience is a major plus
• Fluency in English
• Proficiency in MS Office

Competencies
• Self Confidence
• Change and Adaptability
• Communication Skills
• Cultural Awareness
• Customer Focus
• Developing and Motivating Others
• Planning and Organizing

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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