Brand Operations Manager

Job description / Role

Our popular B + T Burger Boutique with its all green and natural approach to all things ranging from quality organic burger ingredients through to recycling paper and interior design is seeking a talented Brand Manager to join their team based in Kuwait. You will be seen as the Brand Custodian for Burger Boutique, and will therefore ensure brand values, concepts, culture and philosophies are implemented and maintained throughout all outlets.

Additionally, you will be responsible for
- Ensuring consistency of exceptional dining experience across all Burger Boutique outlets throughout the GCC
- Building, developing and implementing indicatives which maintain and exceed the total dining experience of Burger Boutique and ensure customer return and satisfaction
- Monitoring, maintaining, evaluating and auditing all aspects of the total dining experience ensuring brand standards are adhered to
- Participating and liaising with marketing teams regarding new openings, promotions and marketing plans are in line with brand philosophy
- Developing, executing and measuring all operational and strategic plans regarding the brand
- Formulate brand budgets
- Overseeing and monitoring the execution of the total dining experience across all Burger Boutique outlets
- Assisting with marketing planning, strategy and calendar promotions
- Implementing, monitoring and analysing all marketing activities related to Burger Boutique
- Conducting market and competitor analysis
- Building and conducting brand training

Requirements

You will come from a restaurant background where you have previously and successfully opened new restaurants and have the ability to work across multi brands and multi unit. Your attention and passion for exceptional customer service together with your solid understanding of high quality restaurants operations and your GCC market knowledge will assist you in this dynamic and challenging role. Preferably you will hold a degree in Hotel Management or an equivalent and an exposure to high quality branded restaurants

If you are passionate for delivering service excellence and are currently working within a reputable restaurant brand within the GCC, we would like to hear from you.

About the Company

Gastronomica is a leading restaurant operator of original dining concepts. The company is based in Kuwait with operations currently in Kuwait, KSA, Oman, UAE, Qatar with Bahrain on the way. The company currently a number of unique popular dining concepts, which include Slider Station, Cocoa Room, Burger Boutique, Open Flame Kitchen, Skinny Cloud, Nomad Kitchen and Roadside Diner. All our brands are created in-house from the ground up. We are the leader of original dining concepts in the Middle East focusing on high quality food service operations. Our aim is to build our brand name by carving out a niche which focuses on high-quality products that are based on a Total Dining Experience principle.