Country People Experience & Culture Partner

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As our Country People Experience & Culture Partner you will support our businesses in designing, implementing, and driving engagement and wellbeing activities.
We are looking for a strong team player to co-create and localize our group people experience & culture agenda in (insert country). To be successful in this role, you will co-create a people-centered growth culture for (insert country) together with our leaders, front liners, back office and warehouse teams and localize the group footprint and initiatives in (insert country) where appropriate. In addition, you will be a member of the group culture & experience team and co-design culture & people experience products for our entire Group.

What you'll need to succeed

- Employee Experience & Embedding Culture
- Partner with country leadership team to drive culture shaping and workplace improvements in country
- Activate group culture initiatives across country (office, stores, warehouse)
- Drive, enable, and inspire People Experience & Culture Communities in increasing engagement and employee satisfaction
- Adopt, customize and embed People Experience & Culture initiatives to country
- Identify people experience challenges & pain points through focus groups and drive action plan implementation
- Deploy group UX and people experience products in country e.g. onboarding, internal mobility, tools & platforms etc.
- Manage end-to-end marketing and communications of the different People Experience & Culture initiatives
- Lead our Great Place to Work initiative

Requirements

- Diversity & Inclusion
- Localize and activate D&I interventions to country
- Drive a diverse and inclusive workplace and track D&I dashboard to achieve country ambitions
- Support People Experience & culture in instilling a sense of belonging to the Group, endorsing regional collaboration, and securing inclusive activations targeting all employees in different working locations
- Wellbeing
- Source and drive wellbeing initiatives across country (office, stores, warehouse)
- Localize and rollout Group Wellbeing calendar & initiatives in country

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.