Field Service Engineer

Job description / Role

We are looking for a Field Service Engineer that we can develop into this role and train on our equipment. Upon joining you will receive an extensive internal product training on our equipment, and we will also support you to obtain a Restricted Electrical License and Radiation Use License.

You will be required to provide on call support for Smiths Detection equipment at customer sites (Airports, Home Affairs offices, Air Cargo facilities and Airlines) throughout Victoria, South Australia and Tasmania. This presents an opportunity for travel and would mean some time working way from home is required.

Every minute of every day, in nearly every country across the globe, Smiths Detection people and technology make the world a safer place. We safeguard people, business and infrastructure with the latest innovations and screening technology for aviation, ports, borders, defence, and security.

What makes us different:

Global leader: We impact critical systems every day with sites in 17 countries and six centres of research excellence.

Digital growth: A key part of our capability is the integration of digital technology across our business

Exciting opportunities: Our growth is creating exciting opportunities to work with experts in physics, chemistry, electronics, mechanics, production, computer science, and AI/machine learning.

International environment: With some projects, work requires global collaboration and the potential to travel and grow with the business

Duties & Responsibilities:
- Carry out service, maintenance and installation of Smiths Detection products
- Inspection, repair, testing and adjustments of Smiths Detection products
- Provision of technical support to Smiths Detection customers and sales/project staff
- Liaison with Smiths Detection factories and support staff as required
- Maintenance of appropriate technical licenses, security licenses and security passes
- Provision of basic safety and operator training on completion of any installation or new works
- Completion of works documentation and entering into the service system database
- Be available to work on-call approximately one in every three weeks
- Whilst the main travel will be across Victoria, South Australia and Tasmania, you may also be required to travel nationally from time to time

Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

Requirements

- We are seeking a candidate qualified to Degree level in electrical or electronics, or equivalent course through TAFE Institute
- You may also have worked in the military in a technical role and be looking for your first role in Industry
- 0-2 years of experience
- Electrical license is preferred
- Excellent interpersonal and communication abilities, with strong people engagement to deal with numerous internal and external stakeholders.
- Able to build excellent working relationships with colleagues from across the organisation and at all levels
- Proven ability to successfully manage many high priority objectives simultaneously
- The individual will be required to get an Aviation Security Identification Card (ASIC) and Security License upon commencement. In order to obtain this, you will subject to a background check.

About the Company

Smiths Detection is a global leader in threat detection and screening technologies for aviation, ports and borders, urban security and defence. With more than 40 years of field-tested experience, we deliver the solutions needed to protect society from the threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals and narcotics. Every minute of every day our technology and our people make the world a safer place. Smiths Detection is part of Smiths Group, a global leader in applying advanced technologies to markets in threat as well as contraband detection, energy, medical devices, communications and engineered components. Smiths Group employs around 23,000 people in more than 50 countries.