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Front of House Manager - Cheesecake Factory

Alshaya

Kuwait

Ref: GP435-4764

Job description / Role

The Role:

The Front of House Manager is responsible for managing the day-to-day operations of the restaurant. You will ensure that sales, profitability and customer service targets are met and that the most suitable products and services are available to the customer. You will also work to improve the company's performance and ensure business growth by exploiting opportunities to maximise sales , profitability, and customer satisfaction.

Requirements

You will have:

* A university degree in an appropriate field, or equivalent experience

* At least 5 years' retail experience as general manager of a fast-paced restaurant

* Financial skills, P&L and inventory management experience

* Excellent English skills (both written and spoken)

* Computer literacy.

About Cheesecake Factory:

The Cheesecake Factory created the upscale casual dining segment in 1978 with the opening of its first restaurant in Beverly Hills, California and now even with more than 200 locations, The Cheesecake Factory restaurants are just as unique today as they were back then!

Walk through the front doors of The Cheesecake Factory and you will know you are in for something special. With imported limestone floors and custom wood columns, hand painted murals and modern lighting, the lavish décor is just the beginning.

The Cheesecake Factory menu boasts more than 250 selections made fresh from scratch daily in each restaurant including Small Plates & Snacks, Appetizers, Pastas, Fish and Seafood, Steaks, Salads, Sandwiches, Pizzas and a lower-calorie SkinnyLicious™ Menu. The Cheesecake Factory also features specialty dishes such as the popular Cajun Jambalaya Pasta, Chicken Madeira, and Luau Salad.

The Cheesecake Factory is famous for its generous portions which are ideal for sharing or taking home for a second meal - but be sure to save room for dessert! Enjoy from a selection of more than 30 legendary cheesecakes and specialty desserts like the Oreo® Dream Extreme Cheesecake, White Chocolate Raspberry Truffle®, Ultimate Red Velvet Cake Cheesecake, and Linda's Fudge Cake. They're perfectly complemented by an extensive list of specialty coffee drinks and tea.

About the Company

M.H. Alshaya Co. is a leading international franchise operator for over 75 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,400 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment. Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 47,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments. Learn more about the company at www.alshaya.com or on Facebook.

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