Job description / Role
The Front of House Manager is responsible for managing the day-to-day operations of the restaurant. You will ensure that sales, profitability and customer service targets are met and that the most suitable products and services are available to the customer. You will also work to improve the company's performance and ensure business growth by exploiting opportunities to maximise sales , profitability, and customer satisfaction.
You will have:
* A university degree in an appropriate field, or equivalent experience
* At least 5 years' retail experience as general manager of a fast-paced restaurant
* Financial skills, P&L and inventory management experience
* Excellent English skills (both written and spoken)
* Computer literacy.
About Cheesecake Factory:
The Cheesecake Factory created the upscale casual dining segment in 1978 with the opening of its first restaurant in Beverly Hills, California and now even with more than 200 locations, The Cheesecake Factory restaurants are just as unique today as they were back then!
Walk through the front doors of The Cheesecake Factory and you will know you are in for something special. With imported limestone floors and custom wood columns, hand painted murals and modern lighting, the lavish décor is just the beginning.
The Cheesecake Factory menu boasts more than 250 selections made fresh from scratch daily in each restaurant including Small Plates & Snacks, Appetizers, Pastas, Fish and Seafood, Steaks, Salads, Sandwiches, Pizzas and a lower-calorie SkinnyLicious™ Menu. The Cheesecake Factory also features specialty dishes such as the popular Cajun Jambalaya Pasta, Chicken Madeira, and Luau Salad.
The Cheesecake Factory is famous for its generous portions which are ideal for sharing or taking home for a second meal - but be sure to save room for dessert! Enjoy from a selection of more than 30 legendary cheesecakes and specialty desserts like the Oreo® Dream Extreme Cheesecake, White Chocolate Raspberry Truffle®, Ultimate Red Velvet Cake Cheesecake, and Linda's Fudge Cake. They're perfectly complemented by an extensive list of specialty coffee drinks and tea.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.