Gym Receptionist

Job description / Role

• Welcome members and guests with a friendly demeanor, creating a positive first impression.
• Handle front desk operations, including check-ins, membership inquiries, and scheduling appointments for group classes and personal training sessions.
• Maintain records of memberships, payments, and class schedules, ensuring accuracy and confidentiality.
• Provide information about gym services, promotions, fitness classes, and membership options.
• Address member concerns, resolve issues promptly, and escalate to management when necessary.
• Assist in maintaining the cleanliness and organization of the front desk area and lobby.
• Support gym activities and events to enhance member engagement and participation.
• Process payments for memberships, merchandise, and services efficiently.
• Collaborate with fitness coaches and staff to ensure integrated member experience.
• Stay updated on gym policies, procedures, and industry trends to provide informed assistance

• High school diploma or equivalent; additional education is a plus.
• Experience in a customer service role, preferably in a fitness setting.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends.
• Proficient in computer applications and gym management software.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a dynamic environment.
• Positive attitude and strong problem-solving abilities.

Salary:
KWD 170 to 185 per month inclusive of fixed allowances.
Additional benefits: Accommodation

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.

We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.

Concentrating our resources has created 5 distinct specialist divisions:

• Banking & Finance
• Human Resources
• Oil & Gas
• Construction
• Architecture & Engineering