Head of Innovation (CDO) - Digital Bank

Job description / Role

We are currently supporting a thriving bank in Kuwait in building its digital transformation team. They are currently looking to hire a Head of Innovation who has a specialization in digital innovation and strategy. The main responsibility is to ensure digitalization and obtain new opportunities for the bank to place the customer at the center of the development process and oversee the implementation of new technologies for the bank.

JOB SCOPE

Strategic:
- Design the digital strategy in alignment with the bank’s overall strategy.
- Prioritize and run digital projects to ensure that the banks Digital Strategy is executed on time and efficiently
- Define a yearly budget according to the strategic initiatives and day-to-day operations of the different functions within the Digital Unit
- Manage the budget allocated with actual costs incurred

Operations:
- Define customer experience vision in digital channels and optimize customer journeys across channels
- Oversee the management of digital channels to serve as an enabler for the business units in the bank (Retail, Corporate, and Real Estate)
- Oversee and encourage the use of Agile methodology to improve time to market of digital products
- Follow local and international trends from both a technological and a business perspective
- Pushes to set a digital culture within the Digital Unit and the rest of the Bank

Requirements

- Bachelor’s degree in Computer Engineering or any related discipline, MBA or master’s degree is highly desirable
- The role is expected to have at least 10+ years of related work experience in strategic digital transformation projects in the banking space
- Strong knowledge of banking business processes
- Deep knowledge and understanding of key Technology trends within financial institutions
- Experienced in an agile way of working

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.