Housekeeping Supervisor

Job description / Role

DUTIES & RESPONSIBILITIES

- To supervise and monitor the work of the room attendants and public areas attendants.
- Key issuing (recorded through "IN & OUT" logging)
- Supervise cleaning of guest rooms, corridors and stairwells using the cleaning checklist.
- Recognize guests needs and monitor guests request on the floor.
- Report 24 hrs. DND/Sleep out rooms to the H.O.D or Front office.
- Ensure floor pantries are well stocked and tidy.
- Monitor and request supplies/linen for all the pantries.
- Perform miscellaneous job-related duties as assigned
- Attend daily briefing for some instructions
- Prepare room attendant report (including Room status i.e. occupied, check-out, due-out, sleep out, do not disturb rooms ) to be distributed to Room attendants at start of the duty.

Requirements

- Prepare cleaning checklist (all areas) to use for cleaning supervisions.
- Make maintenance work request for room item in need of repair and follow up to make sure work is well completed.
- Take note all the Lost & Found items to be recorded on the Logbook (detailed i.e. time, date, place, finder)
- Responsible for monthly inventory.
- Responsible for associates Trainings (basic, on the job, technical)
- Responsible for all H.K cleaning Materials & Equipment (maintenance).
- Monitor all H.K Associates performance (to be reviewed by the Asst. Exec. Housekeeper)
- Participate on all departmental job training.
- Ensure Health and Safety procedures are followed and respected.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.