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Linen Supervisor

AccorHotels

Kuwait

Ref: RP714-9188

Job description / Role

Employment: Full Time

Linen Room Supervisor

Scope:

- Maintain Work Environment, Employee's Service Issue
- Maintain and Return Linen /Uniforms, Effective Working Relationships, Personal Development.
- Deliver consistent high standards of service; exceeding our customer's expectations.
- To promote a professional and positive image to all of our employee's and contribute to the hotels targets .

Linen Room Supervisor Duties and Responsibilities:

- Manage overall daily operations of the Linen Room.
- Ensure quality controls are in place for all linen processes, rejecting any exceptions.
- Responsible for maintaining cleanliness of the linen area.
- Assist the Laundry Manager on his day today duties.
- Monitor and manage all uniforms available in the hotel for usage allocation
- Check and sign delivery notes and invoices; maintain stock books.
- Assist Executive Housekeeper in assessing team members' attendance and performance
- Ensure linen and laundry supplies are ordered and controlled in line with Business and Events.
- Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged (linen as well as uniforms).
- Report to Laundry Manager in case any uniforms need to be discarded or replenished.
- Ensure that linen and uniforms are properly stored and recorded.
- Ensure that the proper procedure is followed when linen or uniform needs to be discarded.
- Ensure that all uniforms are ready for special events as well as for any seasonal events.
- Ensure proper loading and unloading of dryers, and also setting proper temperature for different items that require drying.
- Receive records and oversee sorting of clean uniform from laundry and arrange them properly on the shelves and racks.
- Ensure team members adhere to all Health and Safety Regulations.
- Keep and update the Laundry / linen productivity report on a daily basis.

Requirements

Competencies:

- Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials.
- You should ideally have a with previous minor supervisory experiences within the Housekeeping Department of a hotel. Computer literacy and previous experiences with Opera are an advantage.

Benefits:

- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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