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Job description / Role
The Role:
eCommerce is developing rapidly in the Middle East and with Alshaya being named the region's best multi-brand franchise operator what better time to join our growing business function. You will have the opportunity to lead the evolution of ecommerce in the Middle East and make a valuable contribution to our business.
As an Online Trading Manager within a specific brand you will be responsible for scoping, planning and managing the execution of the online channel strategy and plans for your brand's websites. You will operate in multiple markets and regions in order to achieve company financial and business objectives. You must also be able to provide strong and effective leadership for online channels through management of the online merchandising, marketing, design and content functions.
Key Responsibilities will include:
* Engaging in effective merchandising and trading of products online in multiple operating market(s) and regions in order to drive the success of the brand's online channels in the Middle East
* Development of online brand budget and commercial / trading plan and execution
* Identifying opportunities to further improve on site customer experience and conversion rates
* Development of promotional and marketing plan with regional brand and marketing teams
* Leading the brand online team (Merchandising, Design, Content & Localisation) to deliver world-class product presentation and merchandising of products within their specified categories.
Excellent team-building skills will be essential for this role, as you will be expected to develop strong relationships with key online team members and brand team stakeholders to achieve your budgeted sales and profitability objectives. You will also need to ensure effective digital marketing delivery in order to support the multi-channel promotion plan across all key digital channels, all the while remaining responsible for delivering sales and margin targets against budget and short term forecasts.
Requirements
You will have:
* 7 years' experience in ecommerce product/category merchandising within the retail sector
* Multi-channel retail experience
* ecommerce experience at a senior management level, including both strategy development and implementation.
The ideal candidate will also be able to demonstrate a nuanced understanding of competitive positioning, management of commercial processes, and maximisation of business opportunities. You will also possess and be able to display strong interpersonal and networking skills, and keen analytical and statistical ability.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.