Operations Center Site Leader

Job description / Role

Position overview

The Operations Center Site Leader is responsible for managing all contractor personnel assigned to the Operations Center and serves as the primary interface with military and U.S. Government counterparts on matters related to Contractor Security Guard (CSG) activities. This position plays a key role in coordinating threat intelligence, supporting mission planning, and ensuring that all operations center functions are executed in accordance with U.S. Government directives and contract requirements.

The Site Leader ensures accountability of all contractor personnel, maintains situational awareness of ongoing operations, and facilitates communication between Intelligence, Operations, and Force Protection elements. This individual ensures the Operations Center operates efficiently, maintains compliance, and provides timely reporting and support to mission leadership.

Key responsibilities

• Supervise and manage all contractor personnel assigned to the Operations Center.
• Serve as the principal liaison with military and Government representatives for operational coordination and information sharing.
• Coordinate with Intelligence, Operations, and Force Protection personnel to plan and implement security operations and threat response measures.
• Maintain daily accountability for all contractor personnel, ensuring reports are submitted in the required format and timeframe established by the Government.
• Ensure the Operations Center fulfills all required duties, directives, and performance standards.
• Oversee and ensure effective communication between the contractor security force, U.S. Government leadership, and other relevant agencies.
• Support operational planning, incident tracking, and response coordination as directed.
• Maintain accurate records and reports in compliance with contract and Government requirements.
• Ensure staff are trained, equipped, and prepared to execute Operations Center responsibilities at all times.
• Utilize Microsoft Office Suite tools for reporting, data management, and communications.

Requirements

• U.S. citizen.
• Active U.S. Secret Security Clearance.
• Minimum of 10 years of combined professional experience in the military, law enforcement, or private security industry.
• At least 7 years of honorable military service required (waiverable in special circumstances with COR approval).
• Prior experience as an officer, warrant officer, or senior non-commissioned officer (E-7 / NATO OR-7 or above), or team leader in military, police, or private security operations in a contingency environment.
• Must provide documentation of honorable discharge (DD-214 or equivalent from FVEY military forces).
• Demonstrated proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, Internet Explorer).
• Strong leadership, organizational, and communication skills, with proven ability to manage personnel in dynamic operational environments.