Sales and Marketing Coordinator

Job description / Role

Company description

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart.

Join us and become a Heartist®.

Job description

We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team in Jeddah, Saudi Arabia. As a Sales Coordinator, you will play a crucial role in supporting our sales department's operations and contributing to the overall success of our organization. This position offers an exciting opportunity to work in a fast-paced, customer-focused environment while developing your skills in sales and administration.

• Assist the Director of Sales and Marketing and Sales Managers in managing day-to-day operations, including preparing sales presentations, proposals, and reports
• Maintain and update client databases, ensuring all information is accurate and up-to-date
• Schedule meetings, coordinate appointments, and manage calendars for the sales team
• Prepare and distribute internal sales reports, track sales performance, and assist with the preparation of forecasts
• Handle incoming inquiries for group and individual bookings, directing them to the appropriate Sales Manager
• Organize and maintain filing systems for sales contracts, agreements, and correspondence
• Support the sales team in coordinating bookings and events, ensuring all client requests are promptly addressed
• Process contracts, client information, and booking details in the organization's management and CRM systems, ensuring accuracy and completeness
• Act as a liaison between the sales team and clients, ensuring timely responses and follow-ups to all inquiries
• Assist in the preparation of marketing materials, such as brochures, sales decks, and promotional emails
• Coordinate with other departments to ensure smooth execution of sales-related activities and special requests
• Provide support during sales events, trade shows, and client meetings as required
• Track and monitor client feedback, ensuring follow-up actions are taken as needed

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field preferred
• Minimum 1–3 years of experience in a sales, events, reservations, or marketing coordination role within hospitality, preferably in luxury hotels or resorts
• Strong understanding of hotel operations
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Excel, PowerPoint, Word)
• Ability to analyze data and draw actionable insights
• Team-oriented with a proactive and adaptable approach
• Strong communication and organizational skills
• Highly motivated, dependable, and detail oriented
• Demonstrates ability to acquire new knowledge at a rapid pace
• Highly organized to handle fast paced environment

Additional information

Why work for Accor

• Develop your talent through Accor’s learning programs
• Opportunity to grow within your property and across the world
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities
• Our commitment to diversity & inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.