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Sales Assistant – Marks & Spencer

Al Futtaim Group

Kuwait City, Kuwait

Ref: HP698-2189

The Role

Sales Assistant (x3) - Marks & Spencer - 360 Mall - Kuwait

Marks & Spencer, part of Al-Futtaim Retail division is a world class market leader in high street fashion. Our stores are located through out the Gulf.

The first Marks & Spencer store in the Middle East was opened in Dubai in 1998. Other stores followed shortly in Abu Dhabi, Sharjah, Kuwait, Qatar, Bahrain and Oman.

2009 will see Marks & Spencer expand further with the opening of new stores in Al Ain, Dubai Mall, Kuwait and Qatar. All stores are large format and carry a wide range of product including Ladieswear, Menswear, Kidswear, Lingerie, Beauty, Home and Food.

We are seeking to hire a Sales Assistants for our Marks & Spencer store, located in 360 Mall, in Kuwait. In this role you will be responsible for:

• Providing excellent customer service
• Processing transactions quickly and accurately
• Advising customers
• Winning sales to meet targets
• Maintaining eye-catching effective displays within the store
• Taking pride in your store and maintaining it to a high standard
• Following operating procedures
• Providing customers with an enjoyable shopping experience


To be successful in winning the role in one of the brands, you should be able to demonstrate:

• Customer service skills
• Excellent communication and negotiation skills ideally in multiple languages
• Familiarity with computer use
• Good presentation and excellent personal organisation
• A passion for the retail industry
• Comfort with shifts
• Comfort with physical work
• Ability to work in a team
• Pride in achieving individual targets
• Flexibility and punctuality

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.