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Job description / Role
Role Profile:
Senior Solution Architect is expected to deliver IT solutions that meet business requirements. Success criteria for the role:
Experience in implementation of BI/ Data Warehousing applications like Oracle BI, Teradata, Manthan etc. and ETL tools like Snaplogic (preferred - cloud integrations), Pentaho etc. ; ability to convert business requirements to solution design specs; ability to work as a team to design, configure, build, test and deliver appropriate packaged software or custom developed solution; ability to define and implement process improvements; expertise in documentation, communication, quality assurance, collaboration, stakeholder and time management.
The below Key Performance Areas include but are not limited to:
* Interpret, understand business drivers as stated in business cases or change requests - conceptualize into viable solutions
* Partner with business analyst and technical analyst to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issues
* Function as a subject matter expert; drive best practices for processes.
* Assist ITBPs and ITSMs in effort, cost or value estimates for business cases or change requests; participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives
* Prepare accurate documentation of requirements, specifications, test cases or other areas where documentation is key
* Identify and recommend business process changes and better practices - saving time, cost or effort; convert to solution
* Be a solutions architect; demonstrate agile, lean, continuous improvement practices throughout work method; develop capabilities within domains of interest
* Partner internally (IT) with ITBP, ITSM and PMO to ensure change delivery meets or exceeds customer satisfaction
* Partner externally (customer) with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations
* Partner externally (vendor) with stakeholders at various tiers to discuss requirements, collaborate in solution delivery, manage and report performance, ensure methodology compliance
* Meet KPI targets; support domain leader as backup; actively mentor business analysts
* Discuss or present key subjects in user group sessions; support ITBPs and ITSMs on user adoption as needed
Performance Measurement:
* Solution Designs should meet business requirements, be technically viable, scalable, adopt best practices and be robust/ thorough.
* Help Alshaya IT become a world leading IT organization to drive Alshaya's growth into a world leading retailer - meet KPIs on time and quality for solution design
Requirements
Knowledge:
* Knowledge of BI solutions and best practices
* Flair for making key decisions on solutions - eg: right integration approach, right system for a report etc.
* Data modelling and governance
* Knowledge of retail business drivers, related process and technology trends
* Knowledge of IT best practices; familiarity with IT architecture and service management principles
Experience:
* 6 years as a solutions architect with experience implementation of BI/ Data Warehousing applications like Oracle BI, Teradata, Manthan etc. and ETL tools like Snaplogic (preferred - cloud integrations), Pentaho etc.
* Experience in a data management and governance role
* Experience in the Retail/eCommerce industry; keen appreciation of digital enterprise characteristics
Skills:
* Functional Expert
* Analytical and Problem Solving
* Quick learning
* Multi level stakeholder management
* Ability to build sustainable solutions
Additional role requirements:
* Bachelor's degree in Comp Sc. from a reputed school of learning; Master degree preferred
* Certified in one or more IT disciplines: TOGAF, CBAP, ITIL etc.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.