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Job description / Role
Senior Loss Prevention Manager - UAE
You will manage a team of Area Loss Prevention Managers to implement strategic initiatives to significantly reduce and minimise areas of risk related to security, stock loss, shrinkage and safety, you will be responsible for contingency and crisis management across all business operations, investigating and reviewing data, trends and results, taking remedial actions to maximise sales, profit and minimise loss/risk.
Your responsibilities will include:
* Managing a loss prevention team, developing training needs and delivering methods to improve knowledge and skills base
* Investigating and collaborating with operational and other support functions in order to reduce loss in all business areas
* Developing, implementing and improving upon systems to minimise loss, conducting loss prevention reviews to measure compliance, highlighting common themes, and offering solutions / process changes to minimise risk/loss
* Advising on and managing all investigations into internal and external theft, fraud and or malpractice (in line with company operating procedures)
You will effectively utilise company security equipment in a cost/results-driven manner to protect all company assets, evaluating options for suitably deploying electronic or other surveillance / security equipment and taking measures to implement them. Additionally, you will survey stores (including pre-opening) and all company premises to identify and categorise risks and actions required.
Our Loss Prevention team works across all divisions, brands and geographies, to protect the assets and profit of the business and mitigate the risk of loss. Working pro-actively, following lines of investigation as well as providing insight and recommendations to divisions, our Loss Prevention team works across all brands and regions giving them valuable exposure to a range of sectors and environments that ultimately deliver bottom line profit to the business.
Requirements
* A minimum of 5 years' Loss Prevention experience gained in large multi-site retail operations including significant experience of managing investigations and implementing remedial action
* A good general/secondary education (relevant professional qualification desirable)
* Experience in retail solutions, including CCTV, EAS and covert surveillance
* Financial and cost management skills
* Strong team lead and management experience with the ability to set direction, motivate and manage team performance
* A developed approach to project management with the proven ability to deliver projects on time and to budget and specification
* Excellent communication skills (both verbal and written) able to influence and convey messages to a multi-cultural audience.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.