Skincare Specialist - Ulta Beauty

Job description / Role

Role profile:

The skin care specialist is responsible for delivering personalized, results-driven skin care services that enhance the guest experience and support Ulta Beauty's commitment to wellness and self-care. This role combines deep product knowledge, technical service expertise, and strong guest engagement skills to recommend tailored skin care solutions and help clients achieve their skin health goals.

Key performance areas include but are not limited to:

• Provide professional skin care consultations and services in accordance
• Recommend and sell skin care products aligned with the guest's skin concerns and goals
• Build lasting client relationships through follow-ups, personalized service, and education
• Support overall retail sales through product expertise, merchandising, and participation in store events
• Maintain a clean, sanitized, and fully stocked treatment area at all times
• Stay up to date with the latest techniques, product lines, and industry trends
• Ensure full compliance with health and safety, sanitation, and licensing standards

Knowledge:

• Strong understanding of skin physiology, common skin conditions, and corrective treatments
• Familiarity with professional-grade and retail skincare products and ingredients
• Awareness of current beauty and skincare trends

Experience:

• 1-2 years of experience in esthetics or skincare services, preferably in a retail or spa environment
• Demonstrated ability to deliver high-quality services while driving retail sales
• Experience working with a variety of skin types and concerns
• Previous customer service or retail experience is preferred

Skills:

• Excellent communication and consultation skills
• Strong interpersonal and relationship-building abilities
• Passion for skincare and guest wellness
• Ability to manage time effectively and provide consistent, professional services
• Goal-oriented with a commitment to continuous improvement and education

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.