Posted
Ref: KP561-3737

Job description / Role

Employment: Full Time

- Provide customers with exceptional service by meeting their individual requests and expectations to ensure an excellent shopping experience that consistently attracts both present and future shoppers.
- Follow trends and maintain timeless knowledge of fashion principles to create, share, and develop the team's fashion expertise.
- Demonstrate superior store knowledge to be able to understand customers' concerns and quickly determine solutions with limited supervision.
- Drive sales by consistently demonstrating remarkable clientele selling skills, focusing on the individual customer and their fashion, as well as their wardrobe needs.
- Actively greet customers and attend to their needs in the fitting room, while ensuring fitting rooms are always neat and readily available to host customers.
- Determine customer needs based on personal features, preferences, and wardrobe selections; Provide advice and expertise on different sizes, colors, and styles.
- Use product knowledge tools and available in-store technology to share features, benefits, and trends with customers.
- Take in repairs and maintain consistent follow up with clients regarding products, service, repairs, and alteration.

Requirements:

Qualifications
- Bachelor's degree in Fashion Design, Fashion Styling or a related field
- 3 years of experience in fashion retail and customer service
- Proficiency in MS Office
- Fluency in English
- Relationship Building: level 2
- Customer Focus: level 3
- Planning and Organizing: level 2
- Communication Skills: level 3
- Commercial Understanding: level 2
- Attention to details: level 3
- Cultural Awareness: level 2

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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