Technical Services Manager

Job description / Role

The technical services manager will provide essential management for all specialty equipment for the A/V, Controls, Lighting, Special Effects equipment and Exhibit Facades. MEP knowledge is desired and experienced with on-site specialty construction. Ability to oversee development, installation and maintenance of technical equipment is required. Must be able to read blue prints. Must be task oriented and be able to handle multiple projects at one time. This position reports to the Director of Operations.

Key Responsibilities:
• Managed the daily technical requirements for the A/V, Lighting, Controls and Special Effects Equipment for exhibits, special events, shows and maintenance of exhibit facades for six museums.
• Manage the integration of various systems such as specialty lighting, audio, special effects, show action equipment and video during handover, pre-opening and post opening. ?
• Review all required maintenance manuals as provided in the handover process to ensure preventive and warranty maintenance is undertaken in a timely manner. ?
• Assist with providing cost estimates for producing and implementing the various technical systems for special events and shows. ?
• Manage technical schedules for which will be used in the master schedule for all exhibits, special events, shows and coordinate with the manager of planning, creative director, lead consultant and vendors to ensure scheduling milestones are being met. ?
• Ensure that the technical staff is properly trained during the handover process and collect all required technical and maintenance manuals during handover. ?
• Interface with museum managers, project managers, creative director, FM Manager, consultants and general contractor on exhibit technical requirements. ?
• Develop necessary procedures for specialty lighting, audio, video and special effects for in-house projects and develop work orders for all exhibit repairs and coordinating warranty issues with outside vendors in conjunction with the FM Liaison Manager. ?
• Guide the work and disciplines to achieve each milestone and maintain the project vision ?and quality without compromising the budget and guest experience. ?
• Manage technical vendors throughout the project and prepare scope of services for ?museum related items, special events, and other conference or show activities. ?
• Supervise program control and provide methods for the integration technical team to effectively monitor and maintain exhibits. ?
• Coordinate on-site field installation for technical systems provided by outside vendors, contractors and internal teams. ?
• Supervise the direction of all daily work to insure effective interface for the disciplines of ?technical systems with facility architecture, engineering, construction and museum managers.
• Manage the repair and maintenance for all exhibit facades and develop procedures as provided by the exhibit vendors for cleaning, maintenance and repairs.

Requirements

• College degree in engineering, theater arts, film, specialized construction or other disciplines are preferred.
• Working knowledge of Word, Excel, and MS Projects software.
• Minimum of 10 years experience as technical manager in specialty lighting, audio, video and control systems for Museums, Theme Parks, Theater or Special Events.
• Knowledge of lighting, audio and video system integration is required.
• Ability to work evenings, holidays and weekends as scheduled.

About the Company

Macdonald & Company is the leading professional recruitment consultancy for the real estate and built environment sectors. Established in 1992 and headquartered in the UK, we apply local knowledge with true global connection through our offices in Europe, Asia-Pacific, the U.S., Africa and the Middle East.

Our specialist teams act for every class of organisation owning, occupying, financing, or advising on property, construction and engineering – developers, investors, institutions, funds, banks, consultancies and contractors.

Macdonald & Company is a subsidiary of Prime People Limited.

People make the difference. We connect you to that difference.