Business Operations Manager

RecruitMe FZE

Beirut, Lebanon

Posted
Ref: QP103-761

Job description / Role

Employment: Full Time

Business Operations Manager for International Professional Services Firm

Responsible for supporting business operations of one or more practices across different dimensions: opportunity management (including R&Q), financials, people, foresight and marketing, knowledge management and internal meetings.
Responsible for managing one or more Business Operation Assistants (BOA).

Responsibilities:
• Serve as the first point of contact for information regarding Practice activity and business status.
• Track business pipeline, ensure business activity (prospects, proposals, wins/losses) is fed into the internal system (i.e. iPower) timely and accurately.
• Ensure that all Risk & Quality (R&Q) requirements are met and accurately reported in the system (i.e. iPower and MAP) and coordinate with the R&Q counterparts as needed.
• Manages projects’ financials (track the actual vs. budget time and expenses of each project), report status to seniors and forecast time and expenses when needed.
• Follow up on invoicing and collection in close coordination with the finance team.
• Monitor marketing spending of the practice vs. budget; work with the finance team to identify/resolve issues.
• Track and manage the practice’s performance by preparing a monthly financial scorecard (including revenue, billability, pipeline, receivables, etc.)
• Support the finance team and practice in the annual planning.
• Support staffing processes in coordination with the Staffing Team; work closely with Staffing Manager on allocation of team members to new projects and provide updates on deployment and gaps.
• Track the viewpoint pipeline in coordination with the Marketing Team and follow up with Practice Seniors to make sure deadlines are met.
• Interact continuously with Partners on business issues to understand and track business priorities: Participate in major target account and content calls.
• Delegate and allocate tasks to the BOA as per business needs and BOA skill set and knowledge, empowering the BOA on her/his work and publicly acknowledging her/his work performance and successes.
• Closely team with other parts of the Decision-Making Support team (i.e. Financial Reporting & Planning and Pricing teams) and with other teams as well (e.g. Staffing, Recruiting, HR Admin, VCS, etc.).

Requirements:

Qualifications:
• University Degree
• 5 years of experience
• Background in finance
• Experience in consulting preferred
• Experience with financial scorecards, running financial simulations and financial analysis
• Excellent oral and written communication skills as well as good presentation skills - able to create presentations with no guidance and present them in front of an audience
• Affinity to work with quantitative data, advanced excel and analytics
• Preferred experience in previously managing one or two resources
• Extensive knowledge of relevant computer software (e.g. Microsoft Office), Excel, PowerPoint, Outlook

About the Company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.

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