Ref: SP762-17

Job description / Role

Employment: Full Time

Our client is a Global Solution Integrator. They are now seeking to recruit End User Support in Beirut.

Responsibilities:
- Good understanding of Computer system, mobile devices, IPAD
- Able to diagnose and troubleshoot basic technical issues related to Desktop/laptop/Printers
- Resolving Network Issues - Level 1
- User support - Basic user support and Management level support
- Storeroom Management
- Conference room support
- Asset Management
- Basic Applications support of Microsoft - MS Office, O365, Skype, Blue Jeans
- Understanding of ITIL process and ticketing system. Eg. SNOW, Ivanti
- Regular Updates in the ticketing tool and attend to tickets in Group.
- Ability to take initiative and lead projects
- Ability to accomplish tasks without supervision
- Must possess a positive and professional attitude
- Focus on Service Level Agreements and ensuring the team is meeting commitments

Requirements

Requirements:
- 2-4 years of experience in the IT industry
- Graduate or Degree in IT / Commuter Science/ Electronic & Communication or similar.
- Certifications - like MSCE, CCNA, Linux are preferred

About the Company

Founded early 2011 taking Recruitment & Executive Search to the next level. RecruitMe is a Talent Acquisition & HR consulting firm who provides recruitment management services, actual recruitment, executive search, talent development services and Human Resources Management Systems solutions and services.

On the technical side we are leaders in this sector guaranteeing international standards for recruitment and executive search which allowed us to successfully completing recruitment projects to 150 happy clients in more than 15 industries across 16 countries in the Middle East and Africa regions bringing on board international professionals from 22 different nationalities.

What is more important to you is our partnership approach where we value being the ‘first impression’ of your company therefore, we are keen to highlight your ‘Company Branding’ and endorsing you as an ‘Employer of Choice’ towards your future employees through maintaining a professional, integrity, confidentiality, and high responsiveness.

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