Senior System Administrator

Job description / Role

Description

Aspire Software is looking for a senior system administrator to join our team in Lebanon.

Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

What your day will look like:

Cloud & systems administration
Manage Azure AD identity and access, including provisioning, conditional access, MFA, and group policy integration.
Support cloud infrastructure initiatives across AWS (e.g., EC2, S3, IAM, VPC), including monitoring, scaling, and cost optimization.
Implement security and compliance controls across Microsoft 365, Intune, and AWS environments.
Maintain system patching, application deployment, and endpoint compliance through Intune and related tools.
Monitor system health, performance, and availability across cloud platforms.

End-user & helpdesk support
Provide tier 1–2 support for escalated issues related to Microsoft 365, Intune, and cloud access.
Assist with onboarding/offboarding workflows including account provisioning, license assignment, and device enrollment.
Troubleshoot connectivity, authentication, and application issues within Microsoft 365 and AWS environments.
Educate users on secure practices, cloud productivity tools, and remote access solutions.

Operations, documentation & continuous improvement
Maintain accurate records of cloud assets, licenses, and system configurations.
Document standard operating procedures, knowledge base articles, and technical troubleshooting guides.
Proactively identify opportunities to streamline workflows, enhance security, and improve cloud operations.
Collaborate with vendors and escalate complex issues as required.
Stay current with Microsoft 365, Intune, and AWS feature updates, emerging cloud technologies, and best practices.

Requirements

• 3–5 years of experience in cloud/system administration with a focus on Microsoft 365, Intune, and AWS.
• Strong expertise in Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Intune).
• Hands-on experience with Azure AD identity and access management.
• Familiarity with AWS services such as EC2, S3, IAM, and networking (VPC, VPN).
• Solid understanding of security concepts including MFA, conditional access, DLP, and compliance frameworks.
• Strong troubleshooting skills with the ability to resolve escalated system and cloud issues.
• Excellent communication skills for supporting users and collaborating with IT peers.

Preferred skills

• Microsoft or AWS certifications (e.g., MS-500, AZ-104, SC-300, AWS Solutions Architect Associate).
• Experience with ticketing systems (e.g., Jira Service Desk).
• Exposure to monitoring/logging tools (e.g., CloudWatch, Azure Monitor, Splunk).
• Familiarity with Infrastructure-as-Code (IaC) tools such as Terraform or CloudFormation.
• Knowledge of IT security best practices and cloud governance.