Therapist

Job description / Role

Kempinski Summerland Hotel & Resort Beirut is the only 5-star luxury beach resort in Lebanon with its own private beach. Facilities include 153 of the newest and largest rooms and suites with gorgeous views, a labyrinth of pools with a sit in pool bar, water sports facilities, exquisite gardens, a cigar and single malt whiskey lounge, the largest outdoor glamorous venues in Beirut to host the city's most prestigious events and the only hotel resort with day use beach bungalows with Jacuzzi and direct pool access & personal butler service in Beirut.

takes 100% responsibility to ensure you deliver and exceed the guests' expectations in accordance with Resense's spa vision, core values and all related brand standards, procedures and policies.

Key Responsibilities:

- To deliver treatments and whole spa experience to high standard and ensure the guests' needs are cared for. This means tailoring treatments where needed in accordance with Resense training.
- To 'connect' and communicate with your guests. Get to know and understand the guest and record preferences and information as required.
- To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time.
- Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies.
- Following scheduled roster and daily appointment schedule.
- Manage levels of professional stock and supplies.
- Reference and abide by the spa's standard operating procedures & policies.
- Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas & rooms.

Requirements

Desired Skills and Qualifications:

- Massage Certificate.
- Beauty Therapy Certificate.
- Aromatherapy Certificate.
- Experience with Advanced Cosmetology. (an advantage)
- First Aid and CPR Certificate. (an advantage)
- Knowledge of Natural Therapies.
- Previous spa therapy experience in an international standard spa.
- Training in anatomy and physiology.
- Willing to work shift hours including evenings and weekends.

About Kempinski

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.

We are dedicated to please and educated to entertain. We never compromise on the European elegance of service and this, blended with our cultural empathy, allows us to deliver incredible experiences in truly original destinations. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential.

About the Company

The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe's oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.

Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.

We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. It's not just to simply provide a hotel bed and a meal, at Kempinski it's all about bringing a story to life.

Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life's greatest moments. We've witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a 'once-in-a-lifetime' journey.

We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps it's something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps it's as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.