Claims Administrator

Key responsibilities / what you do:

Consistently check, track, and file all claims received.
Data entry into company database.
Validate all received and scanned claims against actualized volumes.
Perform analytical review of documentation received.
Ensure proper documentation, feedback, and endorsement to the concerned unit or department.
Timely and precise recording of received claims.
Support administrative functions.
Other ad hoc duties as required.

AI readiness

Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.

Key requirements / what you bring:

• High school diploma or equivalent; bachelor's degree is an advantage.
• 1-2 years' experience in a customer-focused environment, ideally in clinical, paramedical roles, TPA, or insurance roles.
• Proficiency in MS Office.
• A highly customer-focused individual with strong interpersonal, communication, and accuracy skills.
• Data entry experience is helpful and important to be successful in the role.
• Demonstrates excellent attention to detail, accuracy, and the ability to meet strict deadlines.
• Ability to multitask, prioritize, and work independently or within a team environment.
• Organizational skills.
• Team player.
• Physically fit to carry out duties.
• Ability to demonstrate sound work ethics.
• Ability to work under pressure and manage time effectively.
• Legally permitted to work in the country of operations.

How we hire

Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered.

Key benefits / what we offer

Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance.

Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.

We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved, and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.

We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.

At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight to maintain service integrity.

By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.

Great to have you on board. Let's care for tomorrow.