Recreation Supervisor



Posted on: 7 Jun 2024

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Employment: Full Time

Company Description

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Recreation Supervisor

The Recreation Supervisor will be responsible for managing the day-to-day operations of the resort's recreational activities and programs. This role involves supervising a team of activity instructors, coordinating events, and ensuring the highest standards of safety and guest satisfaction. The ideal candidate will have a passion for recreation and hospitality, strong leadership skills, and the ability to create memorable experiences for our guests.

What is in it for you:

- Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
- Ignite your skills with our cutting-edge Academies for rapid professional growth.
- Cultivate your talents and watch your career flourish, locally and globally.
- Drive change through impactful Corporate Social Responsibility activities.
- Immerse yourself in a vibrant work environment with extraordinary colleagues.
- Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

- Supervise and lead a team of activity instructors, providing guidance, support, and performance feedback.
- Plan, coordinate, and oversee a diverse range of recreational activities, including water sports, fitness programs, nature excursions, and cultural events.
- Ensure all activities are conducted safely, adhering to established safety protocols and guidelines.
- Engage with guests to understand their preferences and ensure activities meet their expectations.
- Monitor and maintain recreational equipment, ensuring it is in excellent condition and readily available for guest use.
- Develop and implement new recreational programs based on guest feedback and industry trends.
- Coordinate special events and themed activities in collaboration with other resort departments.
- Handle guest inquiries and resolve any issues or complaints related to recreational activities.
- Prepare schedules, assign tasks, and manage staff rotas to ensure efficient operation of the recreation department.
- Maintain accurate records of participation, equipment usage, and any incidents or injuries.
- Provide training and development opportunities for recreation staff to enhance their skills and knowledge.


- Proven experience in a supervisory role within the hospitality, recreation, or tourism industry.
- Certification in CPR, First Aid, and water safety (or willingness to obtain).
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and make decisions confidently.
- Flexibility to work weekends, holidays, and evenings as required.
- Strong organizational and multitasking skills.
- Physical fitness and the ability to engage in and demonstrate recreational activities.
- Multilingual abilities are an advantage.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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