JOB DESCRIPTION / ROLE
JOB RESPONSIBILITIES:
• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise
REQUIREMENTS
Qualifications & Requirements:
• 1-2 years experience in a Customer Service / Sales role
• Minimum of High school certificate with fluency in spoken and written English and any other language
• Ability to work in a fast paced team oriented environment
• Cheerful attitude and with excellent communication skills
• Ability to work under pressure and target driven environment
ABOUT THE COMPANY
Established in 2000, Dubai Holding Group is a multicultural retail organization representing well known fashion and homeware franchises in the UAE, Oman, Qatar and Bahrain.
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