JOB DESCRIPTION / ROLE
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
Senior Supervisor (Arabic Speaker) - Lebanese Restaurant:
We are currently seeking a dynamic and passionate Senior Supervisor to join our team at our Lebanese restaurant, Pashawat. This role requires a strong leader who is dedicated to providing exceptional service and ensuring the highest quality of food and beverage offerings. If you have a passion for the hospitality industry and a desire to excel in a fast-paced environment, we encourage you to apply for this exciting opportunity with us.
What is in it for you:
- Free Accomodation, transportation,visa/work permit ,medical heath insurance
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
What you will be doing:
- Organize the work for the team, including the need to multi-skill in employees' job requirements
- Assist in leading, mentoring and training the team.
- Supervise and delegate duties; Ensure brand standards are maintained
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal
- Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
- Ensures the point of sale is prepared to a high standard
- Takes guests' orders & Ensures equipment is used correctly
- Checks the quality and speed of waiter service
- Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
- Respect the instructions and safety guidelines for the equipment used
- Apply the hotel's security regulations (in case of fire etc)
- Other duties as assigned
Requirements:
QualificationsYour experience and skills include:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Fluency in Arabic is a must.
- Minimum 2 years of similar experience from a Luxury Background
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Additional Information
Your team and working environment:
- Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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