JOB DESCRIPTION / ROLE
DESCRIPTION
· Demonstrated intense customer focus.
· Takes initiative, doesn't wait to be asked & plans efficiently.
· Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
· Has sound judgment and ability solve issues on the spot.
· Handling seller's inquiries via call, chat, email & face to face meeting.
· Taking ownership of own workload and work with wider teams to deliver results.
· Demonstrates effective, clear and professional written and oral communication.
· Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
· Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.· Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
· Ability to work under pressure and provide high quality work.
· Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
· Liaise with other departments such as relationship managers, operations, or technical teams as required to resolve merchant issues and questions.
· Look for opportunities to grow Business through acquiring and development of targeted merchants.
· Generate leads of potential merchants that would drive the business growth.
· Achieve yearly business targets
· Build and execute on a strategic plan that delivers on key business opportunities for merchants & PayFort.
· Providing thought leadership around planning, roadmaps and execution
· Understand products and services offered by PayFort and be able to articulate its functions and benefits to external audiences.
· Track and monitor performance and sales of key partners to manage their performance.
· Help define the merchant base and industry verticals we target for various PayFort services using local knowledge.
· Flexible & willing to learn on new ideas, initiatives & approaches.
REQUIREMENTS
BASIC QUALIFICATIONS
· Excellent written and verbal communication skills in English and Arabic.
· Experience within sales & business development environment preferred.
· Desire to expand skills into new areas.
· Highly organized with the ability to adapt quickly to strategic change.
· Self-starter, ability to take initiatives.
· Experience in a highly analytical, results-oriented environment with external customer interaction.
· Proven analytical skills and demonstrated ability to manage the business "by the numbers" -must be metrics driven-.
· Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented.
· Experience in sales would be an advantage
· Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
· Passion for e-commerce.
· Experience with e-commerce, retail, advertising, or media would be an advantage.
· Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
· Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed.
· Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
· Makes good decisions when analysis of data is not sufficient to reach a conclusion.
PREFERRED QUALIFICATIONS
· Exemplary performance record, particularly with regard to quality & productivity.
· Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
· Rich knowledge in e-commerce and digital marketing.
· Knowledge of the local e-commerce & market and culture
· Exceptional Communication, management and analytical skills
· Ability to work under pressure and meet objectives
· Bachelor's degree with 2+ years of experience in sales or account management
· Previous responsibility for strategic development, product management or product marketing, revenue targets and quotas is highly desirable.
· Experience with e-commerce, retail, advertising, or media would be an advantage
ABOUT THE COMPANY
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.
Find Top Talent
Other jobs you might be interested in
Business Development Manager Jobs in DubaiBusiness Development Manager Jobs in Abu Dhabi
Business Development Manager Jobs in Sharjah
Show More