The Operation Manager is responsible for effectively managing the Operation Department to ensure business objectives are met and contribute to the Financial targets of the assigned entity.

Key Accountabilities
- Provide managerial support and direction to the Procurement, Logistics, Inventory, Stores Services and Loss Prevention functions
- Provide operational assistance for new store openings ensuring set opening dates are met and operand standards are maintained
- Achieve Financial and operational targets for all aspects of store operation while maintaining a high customer satisfaction level
- Develop, implement and enhance all processes and procedures to continuously improve effectiveness/efficiency of the department, as well as ensure organization operation are carried out in compliance with regulations and laws governing business operation
- Evaluate overall operation and regularly report results to the Country Manager and the Chief Operand Coercer Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that stag are optimally motivated and enabled to maximize their potential and contribution to the company
- Prepare the department's annual budget based on set instructions and develop the business plan accordingly to support the objectives set by the Country Manager Create, implement and oversee a set of operational metrics measuring the effectiveness of the department across all functions