JOB DESCRIPTION / ROLE
Job description
The DX project manager is accountable for the strategic leadership and successful delivery of complex digital transformation projects.
This role involves leading cross-functional teams, setting project vision, strategy, and execution plans, managing high-level stakeholder relationships and executive communications, overseeing project implementation, financials, risk management, reporting, and evaluation, and driving innovation, continuous improvement, and knowledge sharing across the organization.
Track project issues and drive issue resolution and support in elimination of project challenges on both internal and external domains.
Monitor project internal and external dependencies.
Work with all stakeholders to ensure customer satisfaction and follow up on defined resolution action plans.
Discuss project progress with stakeholders to ensure projects are on track and have regular visibility on project status including key decisions, dependencies, issues, risks, and metrics.
Approve and review project status presentations and dashboards.
Develop reports on the progress of the project plans, risks, as well as the financial conditions.
Ensure timely escalation and resolution of critical project challenges.
Ensure comprehensive financial oversight and reporting.
Champion the adoption of best practices and frameworks for project management.
Liaise between different stakeholders to ensure proper handling and alignment to any project issues.
Carry out constant evaluation and adjustment of project-related frameworks and processes to eliminate any pain areas.
Lead post-project reviews and implement lessons learned across teams.
Drive continuous improvement initiatives to optimize project delivery and eliminate pain points.
Foster a culture of knowledge sharing and collaboration.
Ensure systematic documentation and dissemination of project learnings.
Proactively identify and address operational issues that may impact project execution or targets.
Personal skills
- Experience in Agile
- Experience in change management
- Experience in software implementation
- Experience level: 3+ years in a similar role
- Strong communication, organizational, and negotiation skills
- Ability to quickly adapt to new environments and responsibilities
Technical skills
- Preferred to have previous experience in ERP implementation and digital transformation projects
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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