The world leader in cosmetics, L'Oréal is present in 150 countries on five continents. Our 35 international brands have allowed us to devote ourselves solely to one business: beauty, with a mission to provide the best in cosmetics innovation to all women and men globally. Our ambition is to win over another one billion consumers around the world by inventing the cosmetic products that meet the infinite diversity of their needs and desires through continued digital innovation. L'Oréal supports diversity and sustainable, ethical sourcing for all our products, and we have reduced our emissions by approx. 78% since 2005.
The DNA of L'Oréal is Innovation and we are driven by a real passion for the future. Our Research and Innovation Centres in India are the sixth innovation hub for L'Oréal worldwide to fuel local market innovations.
The distance between beauty and tech is closing rapidly, and we are determined to be pioneers in this new beauty tech world. New digital technologies and services are making the world of beauty move faster than ever before. Data and artificial intelligence are opening new horizons for personalization and customization. By incorporating digital into everything that we do, we are creating a better relationship with our consumers.

When beauty and tech collide, the impossible can happen!

In our journey, we are looking for talented individuals who can lead us on this mission.

Would you like to be a part of the adventure?

We have a leadership role in the Professional Products Division for the role of Senior Key Account Manager - E-Commerce. You come with a relevant experience of 6 to 8 years. In this function lead role, you will work very closely with the PPD Brands in formulating the E-Commerce strategy for them. The location of the job will be Mumbai.

Job Responsibilities:

• Lead and negotiate annual agreements with Ecommerce partners
• Develop plan, KPI and Goals to achieve for each Ecommerce partner
• Define and implement Go to Market strategy with cross functional teams (marketing, supply chain, IT, sales,...)
• Identify new ecommerce trends and opportunities for business growth and implement action plans
• Prepare and present products proposals to future and current Ecommerce partners
• Handle specific sales events thanks to collected information from marketing department to enhance brand's visibility and improve sales performance
• Analyze and interpret Ecommerce partner's sales report to identify strengths, weaknesses and business opportunities
• Ensure E-commerce benefits all, i.e. drives consumers and revenues to salons

Key Deliverables:

• Business delivery of turnover and market share as agreed
• Aligned profitability of the Ecommerce channel
• Excellence in execution to drive superior customer experience
• Drive efficiency and effectiveness for all media and promotional campaigns
• Building a strong Ecommerce team and upskilling all key stakeholders in terms of their understanding of the new channel and its drivers