JOB DESCRIPTION / ROLE
Job Profile Overview:
• To ensure maximum availability of systems throughout the company
• Responsible for providing efficient technical support/solution
• Coordinating independently over a range of technical issues
• Continuously improve the quality of the service experience to enhance customer satisfaction
• Must be available to periodically work after hours and weekends
Primary Functions:
Help-desk / Desktop Support Responsible for:
• Attending Helpdesk user tickets and requests
• OS and application Installation, maintenance and troubleshooting of computers and peripherals such as scanners and printers devices
• Ability to monitor and troubleshoot the network equipment’s
• Develop and rollout company standard computer software image
IT Operation Responsible:
• Routine data center operation activates like backup, housekeeping, checking UPS and environmental systems
• Responsible for system hardware, OS and software maintenance including deploying upgrade and security patches
• Reporting security incidents
• Flexible to travel to assist IT team in projects
REQUIREMENTS
Knowledge and Skills:
• 2 to 3 years experience minimum working in IT department is preferred.
• Strong knowledge and experience in Microsoft domain systems and office 365.
• Good understanding of Network setups and structure (Cisco Systems)
• Good understanding of cloud computing
• Good knowledge of Microsoft application such as .Net programing, SQL Server, SharePoint and PowerShell scripting.
• Fair Knowledge for Patch Management software such as SCCM 2012
Qualifications:
• Bachelors of Computer Sciences or Computer Engineering
• Other professional certificates in IT field (Microsoft Professional certificates) or and Cisco network and security certificates.
ABOUT THE COMPANY
KPMG Executive Search & Selection (ESS) helps clients to find the senior and middle management resource they seek, through targeted talent acquisition and assessment.
Find Top Talent
Other jobs you might be interested in
System Administrator Jobs in BahrainIT Manager Jobs in Bahrain
IT Support Engineer Jobs in Bahrain
Show More
