Cashier

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JOB DESCRIPTION / ROLE

Employment: Full Time

The Cashier is responsible for handle the cash register systems and sales transactions (makes Change, cashes checks, and issues tickets or receipts to customers). He / she greets, assists and serves customers on the shop floor at any and all points in the shop experience, in order to ensure the provision of the highest standards of customer service and the achievement of maximum sales.

Key Accountabilities
• Process payment transactions by collecting payment (through cash, check or electronic card), make change, and hand out receipts as per standard procedures
• Maintain knowledge of current sales, policies regard payments and security practices, in order to ensure policies are adhered to at all times
• Open/close cash registers on a daily basis, count money, ensure cash control is maintained, perform handover when applicable and investigate/report any discrepancy
• Maintain the cleanliness and tidiness of cash drawer (and invoice folder when applicable) throughout the day
• Keep inventory of sold items; provide sales reports to Shop Manager for sales monitor purposes and assist the latter in completing and send the daily sales report
• Specific for Furnish/Retail: Greet customers, and compute sales price of purchases by scan sales tags or typ amounts into the system
• Specific for Retail: Handle returns and over pertinent alternative to returned items by order the necessary support and promote gift cards or other support initiatives (like customer satisfaction surveys)
• Specific for Retail: Remove alarms accord to company policy, place purchased items in appropriate container (bag or Gift wrap) as requested by the customer, and congratulate him/her on the purchase
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets, and handle the sales of events tickets
• Specific for F&B: Coordinate daily with exchange companies for currency exchange and makes sure deposits any excess amount due to this exchange in the bank with the daily sales by fill a report that shows all details

REQUIREMENTS

• High School /Degree
• Previous experience in a similar field is a major plus
• Strong knowledge of outlet’s operating procedures
• Proficiency in MS Office
• Fluency in English

Competencies
• Customer Focus
• Communication Skills
• Attention to details
• Teamwork
• Change and Adaptability
• Cultural Awareness
• Initiative

ABOUT THE COMPANY

Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.

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