Female Field Support Engineer

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JOB DESCRIPTION / ROLE

Employment: Full Time

Job position: Female Field Support Engineer
Job location: Riyadh, Saudi Arabia

Saudi Nationals Only

Requirement:

• Provide first line technical support to end user for computer, telephone and equipment requests.
• Provide first line technical support to end user for printers, copiers and potter requests
• Prioritize and schedule problem resolutions.
• Setup computer hardware and software and telephony equipment according to established procedures.
• Solving the printers issues; paper jam, changing toner, driver installation, change fuser, Access software updates, drivers and knowledge bases to solve printer’s problems.
• Access software updates, drivers and knowledge bases to solve problems.
• Evaluate documented resolutions and analyze ways to improve service.
• Maintain inventory control records of consumables and computer components.
• Assist senior personnel with network and server issues.

REQUIREMENTS

Qualifications:

• Degree in Computer Science or related field of study.
• ITIL Certification.
• Fresh Computer Science graduate/2+ years’ experience working on help desk and support printers.

To all Aspiring Candidate, apply online.

Note: Kindly respond with your updated resume/CV only if your skill sets match the requirement.

ABOUT THE COMPANY

Founded in 2007 with 1 employee and an aim to provide telecom services and HR consultancy, Saudi Intelligent Solutions has come a long way in the last decade. SIS has gone from strength to strength, surviving tough economic times and an ever-changing legal environment SIS is today one of the top human resource solution providers.

SIS has diversified its interests over the years. We have become first movers in the digital marketing and social media management industry and our success in the eCommerce market has seen us develop B2B portals in cooperation with industry giants such as HP and Apple.

Even while diversifying we have never lost our focus on our flagship product line, HR solutions. Our newly re-branded HR Solutions Division, Idarat HR, is today trusted by some of the biggest names in Saudi Arabia to deliver zero-hassle employment services. Our hundreds of contracted employees drive some of the biggest prestige projects in the Kingdom.

2018 promises to be another milestone year for the SIS group. As the Kingdom heads towards its Vision 2030 objectives, SIS is committed to supporting this vision and remaining effective and competitive throughout.

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