Account Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

Description :

Souq.com is the largest ecommerce site in the Arab world. Every month, Souq.com attracts more than 35 million visits to its catalogue of more than 600,000 unique products in 20 different categories, including consumer electronics, household goods, fashion, watches, perfumes, toys, and baby products. Established in 2005, Souq.com today operates both as an award-winning retail business and an online marketplace that allows SMEs, merchants, brands and distributors to distribute their products online.

With more than 3,000 employees, we operate with the scale and ambition of a big corporation, but we cultivate a strong entrepreneurial and nimble mindset to ensure we execute with speed and efficiency. We have offices and local operations in UAE, Egypt, Kingdom of Saudi Arabia and Kuwait, and leading Product and Engineering centers in Jordan and India. We offer competitive salaries and benefits, and a unique opportunity to join the leading player in an ever growing and exciting industry.

Primary Responsibilities:

· Developing a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts
. Managing end to end relationship and performance for top souq.com marketplace sellers/category in your portfolio.
· Managing end to end relationship of strategic groups along with expansion of their portfolio available to souq.com
· Working to develop new products based on Amazon data, market trends and customer needs analysis, and build business cases for each
· Exceed your targets for revenue, selection and customer experience metrics (cancellation rate, late shipment rate etc) for the sellers in your portfolio
· Collaborating with and influencing a number of internal and external stakeholders such as supply chain, sourcing, marketing, legal, tax, product compliance
. Understand and resolve seller issues by working with internal and external teams

REQUIREMENTS

Basic Qualifications:

· Minimum 4 years of experience of B2B account management in eCommerce, consumer internet or retail industries.
· Good knowledge of MS excel and its functions.
· Experience using metrics to drive business decisions
· Functional knowledge of Arabic and experience in Middle East is a big plus.
. MBA from a reputed institute is desirable
· Excellent written and verbal communication with attention to detail

Preferred Qualifications:

. Comfortable rolling up sleeves to execute initiatives, perform quantitative analysis and reach sound conclusions
· Skilled in managing multiple simultaneous projects requiring frequent communication, organization/time management and problem solving skills

ABOUT THE COMPANY

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

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