JOB DESCRIPTION / ROLE
Troubleshooting all aspects of computer services including network, WIFI, operating system, MS-office, Internet, desktops, laptops, laser printers, laser scanners, projectors, and other computer hardware and peripherals:
• Relocating or moving existing equipment as required
• Installing, configuring, and moving hardware and software components
• Imaging PCs and helping to create or update existing images
• Reporting any misuse of IT resources or potential data security breaches to his/her supervisor to take the suitable action
• Act as a helpdesk staff member as and when required
• Any other duties as dictated by the IT Director
Salary:
AED
5,000 to 6,000
per month inclusive of fixed allowances.
Additional benefits: As per UAE Labour Law
REQUIREMENTS
• Bachelor Degree or Higher Diploma in Information Technology or related subject
• MSCE in windows, , A+, ITIL and other relevant professional certification
• Knowledge of the operation of Internet Service Provider (ISP), LAN/WAN, lSP Protocols,
• Dial-up, xDSL, Cable WiFi, WiMAX VolP network
• Good command over MS Window XP, Win7 Win8 & Win10 operating system and MS Exchange
• Experience in using a helpdesk management system, preferably HP Service manager
• Self-motivated and directed, with keen attention to detail Able to read and understand technical manuals, procedural documentation, and healthcare guides
• Able to prioritize and execute tasks in a high-pressure environment
• Minimum 5years experience in government environment
• Arabic & English fluency is a must.
ABOUT THE COMPANY
Incepted in the late 70's, Ghobash Group has become one of the resilient business conglomerates in UAE. The privately-owned group has expanded to geographies across the Middle East, Asia, Africa and Europe through its diversified business arms.
Focused on growth through value-creation, Ghobash Group has advanced with successful milestones over the years in its business industries: Technology, Chemicals, Engineering, Oil & Gas, Water, Energy, Pharmaceutical, Retail, Trading and Real Estate.
CNS, GCG Office Imaging, Tawazon Chemical, E&I Emirates, GCG Engineering Services, Arabian Ethicals, Ataya Fashion, Prime Hospitality, and Makeen Properties. The Group has also formed Joint Ventures over the years such as Sahara Center sustaining its momentum of successful milestones throughout the years.
Sustainability, innovation, diversification, and ownership are amongst the key values the Group has been practicing for decades. Working with partners, who share the same values, the Group has added value throughout the years through profitable investment opportunities in both the private and public sectors.
In depth experience, combined with a granular knowledge of the regional economy, enables Ghobash Group to identify, and provide access to the best business opportunities across the region.
Committed to diversified growth, Ghobash Group is headquartered in the United Arab Emirates and services through its offices and factories in Saudi Arabia, Oman, India, Iraq, and Africa.
The Group values its people as family and its customers as long term partners. Embracing excellence yet keeping it personal is a key strength of the Group which is a characteristic that has not faded since its inception.
Driving success through its people and partners, with its diverse business arm, Ghobash group aims to continue to grow adding value with every opportunity, every transaction, every employee life, every partner business, every community across varied geographies.
Together we make a difference.
