JOB DESCRIPTION / ROLE
Description
Careem is the region's leading ride -hailing service that provides reliable, safe and affordable transportation choices via a mobile app, on the web and through a call centre. Careem is a pioneer in the region's 'sharing economy' - its mission is to make people's lives simpler and build an institution that inspires. Established in July 2012, Careem is now the only unicorn in the region and operates in more than 120 cities across 14 countries in the broader Middle East, including North Africa, Turkey and Pakistan.
Join us in building a world-class institution in the Middle East and experience the thrill of being part of a high-growth technology company, to improve people's lives.
About The Role
As the Head of Communications for Tech and Product you will drive all the communications and press outreach to manage Careem's reputation as a tech company. You will be based at basecamp and drive our tech and product narrative. Your role will be to lead our Tech communications strategy and build a comprehensive storytelling engine around our tech positioning and our platform ambitions. Your business partners are the Chief Experience Officer, Heads of Engineering and Product and the Head of CyberSecurity. You will also work closely with our vertical and acquisitions team when it comes to Tech acquisitions and our platform strategy.
The Head of Communications is a strategic thinker and planner and able to manage crises and demonstrate strong judgement to protect the company. Your role will be to entrench the company in the tech community - globally and regionally. Your plans should involve ecosystem outreach, press outreach leveraging the basecamp press office, and partner communications. As technology and security become more important in our lives, you will also coordinate and work closely with the Cyber security teams to manage their needs.
Reporting Line & Grade:
Reporting into VP/Communications Lead at Basecamp:
Role Responsibilities
- Deliver communications plans against company OKRs and global needs
- Strategic planning and cross-functional coordination at Senior level
- Develop relationships with local, regional and global tech ecosystem partners
- Develop communications campaigns targeting the tech press and community
- Engage in global and regional events related to start-up, entrepreneurship, technology and cyber security, GDPR space.
- Add value by building and protecting Careem's reputation in terms of communications
- Drive proactive media relations to secure coverage and drive positive impact with press Manage, mitigate and handle crisis management and key issues facing the business
- Demonstrate strong judgement when it comes to media and crisis situations. Passionate about the technology industry and our brand
- Hungry to learn and grow
- Committed to living our values
REQUIREMENTS
Qualifications
- 10-15 years of tech industry experience creating and managing internal and external communication efforts across various product areas
- 4-5 years of recent communication experience, advising technologist around supported products and an experience of platform or software products.
- Experience working directly with product leadership as a trusted advisor
- Experience leading a talented team of communications professionals and providing inspiring leadership.
- Solid media relationships and proven track record of positive press placements in the technology space.
- Experience designing and executing creative and engaging communications campaigns geared toward external audiences.
- Ability to think, plan and execute on multiple projects simultaneously in fast-paced environments, and to work with colleagues globally.
- Creative problem-solving and collaboration skills; excellent communication skills, both verbal and written; ability to represent Careem as a company spokesperson.
ABOUT THE COMPANY
We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem
Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.
