Holiday Support Executive

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JOB DESCRIPTION / ROLE

Employment: Full Time

Assists the Manager - Holidays in all activities pertaining to operating and selling Air Arabia Holidays online/offline products and services to the various distribution channels (B2B; B2C). He/she shall provide on-going operational support to Suppliers and Agents network as well as Call Centre on any Holiday related inquiries and system knowledge.

REQUIREMENTS

- 3+ years of related working experience in Holiday packages in aviation industry/travel agents/DMC; experience with low cost airline is a plus.
- Bachelor degree in Management or equivalent.
- Previous experience in online sales and marketing is desirable for this role.
- Capable of using technology systems and tools; proficient in Microsoft Office, Internet and Web Search.
- Fluent in English & Arabic Languages. (Non-Arabic speakers to be considered based on Line Manager’s approval only).

ABOUT THE COMPANY

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa's first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia's fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.

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