Loyalty Manager

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JOB DESCRIPTION / ROLE

Employment: Full Time

Account Manager for a global agency to take ownership of a prestigious client account, work on the data side of loyalty and the creative strategic planning. You’ll get a chance to lead loyalty strategy, data strategy, and creative strategy on one of the best accounts in the agency. You'll be joining a close-knit unit of people who are passionate about what they do while mentoring Account Executives.

The Account Manager Will
• Manage loyalty & CRM marketing / reward programs and grow the business from existing / new clients by delivering exceptional client service / planning.
• Proactive thinking and client competition mapping
• Prepare proposals and presentations for the clients to help project their product in the right direction.
• Conceptualize, present & execute the campaign
• Product Sales Analysis & Revenue Maximization.
• Advice the clients on various CRM and retention programs.
• Relationship building with National & international brands in order to get them on board.
• Mapping the markets for the client and region-specific marketing campaign.
• Coordinate project execution with operations & internal teams.

REQUIREMENTS

• 2+ years’ experience and proven track record as an Account Manager within a direct marketing, CRM / Loyalty or Digital agency.
• Ability to deliver exceptional service to clients, spot new opportunities to help clients achieve better results from their CRM strategy, and somebody who's fun to work with as well.
• Exceptional project / budget management skills for a fast-paced environment.
• Experience coaching junior executives with actual results
• Marketing degree or equivalent

ABOUT THE COMPANY

Since 2010, our team has successfully placed some of the world’s finest graduate to mid and C-level talent in organisations across EMEA and APAC, and it all comes down to our niche approach and understanding of the market place, skill sets and trends.

From our offices in Dubai, Riyadh, London and Singapore, we run a sector specific operation. Meaning we specialise in your industry and are able to completely understand your vision, provide market insights and intelligence, and deliver the best talent to fit seamlessly into your operations.

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