JOB PURPOSE
• To develop, manage and grow the Corporate Payroll relationships and portfolio in a specified geographical area to meet the defined objectives and standards of the bank.
• Achieve sales volumes and targets and contribute to the bottom line profitability of the division and the bank
• To Coach, Support and mentor the Unit Team Members.

ACCOUNTABILITIES

Relationship Management
• Develop & Manage Key Govt./Corporate Relationships for Salary Transfers

Portfolio Management
• Desired quality of customer acquisition through relationship management ensure cross sell, upsell and retention

Customer service
• Demonstrate our promise and apply the ADCB service standards to deliver the banks required levels of service in all internal and external customer interactions. Ensure zero process errors & higher NPS for the new products or services.

Volume delivery
• To deliver the financial target a agreed with the businesses

Policies, processes, systems and procedures
• Comply with policies, processes, systems and procedures laid down by the bank.

Self-management
• Manage self in line with the bank’s people management policies, procedures, practices and procedures to ensure adherence and maximize own contribution to business performance

Revenue Generation
• Increase productivity of Sales channel through acquisition of the customers from the allocated Key Relationships.